Privacy Policy
A legal disclaimer
Website: secureonvanilla.com
Brand: ON Vanilla
Shipping Policy for ON Vanilla
At ON Vanilla, we are committed to delivering your essential oils safely and on time. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after business hours or on public holidays will be processed the next working day.
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Once your order is shipped, you will receive a confirmation message/email with tracking details (if applicable).
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Shipping Locations
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We currently ship within [your country – e.g., India / USA / Worldwide].
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If your location is not serviceable, you will be notified before order confirmation.
(If you want, tell me the country and I’ll customize this exactly.)
Shipping Charges
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Shipping charges are calculated at checkout based on:
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Delivery location
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Order weight and size
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Any applicable shipping fees will be clearly displayed before payment.
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Estimated Delivery Time
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Standard delivery time is 3–7 business days after dispatch.
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Delivery times may vary due to:
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Weather conditions
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Courier delays
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Remote delivery locations
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ON Vanilla is not responsible for delays caused by courier partners or unforeseen circumstances.
Order Tracking
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Tracking details will be shared once your order is dispatched.
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You can track your order using the courier partner’s website.
Incorrect Address
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Please ensure that your shipping address is accurate and complete.
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ON Vanilla is not responsible for orders delayed or undelivered due to incorrect address details provided by the customer.
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Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package.
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In rare cases of lost shipments, we will coordinate with the courier partner to resolve the issue.
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Contact Us
For any shipping-related questions, please contact us:
📧 Email: support@secureonvanilla.com
🌐 Website: https://secureonvanilla.com